To start quoting and booking, hit Get a Quote at the top left of the app. You'll be taken through an easy-to-follow series of steps to describe your shipment and evaluate your options.

Step 1: Shipment Details - When, Where, and What?

1. Choose Your Ship Day

This is the date your goods will be ready to be collected.

2. (For multi-account Customers) Select Your Account

Note: most users will only have one Customer account

If you represent more than one Customer, ensure you have the correct account selected each time you begin a Quote.

3. Enter Shipper Location and Consignee Location

• Shipper Location: Where goods will be collected.
  
  

• Consignee Location: Where goods will be delivered.
  

4. Select Shipment Type

Choose between:

• Freightable Items (pallets, boxes, bales, drums, etc.)

• Full Container
  

Step 2: Additional Services - Accessorial Selections

On this screen, you can select Additional Services, sometimes called Accessorials by carriers.

These are optional services or conditions that can affect the cost of your shipment.

Examples include:

• Delivery to special locations (e.g., hotels, schools, or residential addresses)
  
  

• Pickup or delivery at a specific time
  
  

• Other service requirements based on location or handling needs
  
  

Each service has a small “i” icon next to it. Click this icon to read a detailed description before selecting.

Step 3: Route Selection 

Once all previous steps are completed, the next step is to select a route. Exfresso provides two ways to view available options: Route Finder and Route List, which can be toggled at the top right of the screen.

Route Finder 

The Route Finder displays available lanes based on the shipment details you entered, grouped by transport mode and shown as tabs at the top of the screen.

Choosing a Lane: 

Lanes are grouped by transport mode:

• Air (see Understanding Air Routes)
  
  

• Air Parcel (see Understanding Air Parcel Routes)
  
  

• Ocean (see Understanding Ocean Routes)
  
  

• Truck (see Understanding Truck Routes)

Each lane shows the origin and destination, the number of available routes, and the price. Review the options and select the lane you want to use.

Choosing a Carrier

Carriers and their available departure dates are displayed in a table. Select your preferred option to proceed with booking.

 Choose a Route

Review the available route options for the selected carrier. Each route displays the service type, transit time, delivery date, price, reliability percentage and leg details. 

Use View Details to review the full breakdown, then click Select Route to continue.

Route List

If you choose the Route List view you will be immediately presented with the route available options. without the former steps involved. 

You can sort routes by:

• Price
  

• Shortest Delivery Time

• Carrier Reliability
  
  

Filters 

• Shipping Product 

• Door service 

• Ports you want to use or avoid

• Carriers included in your quotes
  

Once you select a Route, you will continue through the remaining steps in the Quote & Book flow to make your Booking.

Learn more about the Booking steps in How do I book a quoted Route?